Privacy policy

Privacy Policy

This Privacy Policy describes how Tessawas ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Contact details (such as name, email address, and phone number)
  • Shipping and billing address
  • Order and purchase information
  • Payment information (processed securely through third-party providers)
  • Device and browser information (for site performance and analytics)

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third parties only for business operations, such as:

  • Payment processors
  • Shipping and logistics providers
  • Analytics and website service providers

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and support basic site functionality. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for certain data uses
  • Request information about how your data is processed

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and provide customer support.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: info@tessawas.com
Phone: +44 736-500-2129
Address: 16 Watson Road, Stevenage, SG1 2LT, United Kingdom

Last updated: July 2026