Shipping policy

Shipping Policy

This Shipping Policy explains how Tessawas processes, ships, and delivers your orders. By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 1–3 business days, including order verification, quality checks, and packaging.

You will receive a confirmation email once your order has been processed and shipped.

2. Estimated Delivery Time

Delivery times vary depending on destination and shipping method.

  • Standard Shipping: 6–12 business days
  • Expedited Shipping: 3–7 business days

Delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, or local conditions.

3. Shipping Destinations

We currently ship to the following regions:

United States, Canada, Australia, United Kingdom, France, and other selected international destinations.

Additional countries may be added depending on logistics availability.

4. Shipping Fees

Shipping fees are based on your order total and are shown clearly at checkout.

  • Orders under $50: Standard Shipping – $8
  • Orders $60 and above: Free Standard Shipping
  • Orders under $100: Expedited Shipping – $16
  • Orders $100 and above: Free Expedited Shipping

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.

You can track your order using the “Tracking Orders” page on our website.